Solutions Engineer

About this role

Join Sona’s US commercial team as a founding solutions consultant, supporting expansion in the US market. Lead consultative discovery, demonstrations, proofs of concept, and RFP responses for Hospitality and Retail customers while helping shape the US sales playbook.

About the company

Sona is an AI workforce management platform for frontline organisations, covering scheduling, time and attendance, HR, and payroll.

The team

GTM and Sales, partnering with Account Executives and collaborating with Product, Engineering, and Implementation.

What you'll do

• Lead the technical and solution-led sales process from discovery through proofs of concept and RFP responses.
• Tailor and deliver product demonstrations focused on customer needs and business outcomes.
• Build US-specific demo assets, competitive positioning, and sector playbooks.
• Share US market feedback with Product and Engineering and support post-sale handovers.
• Help establish and improve Sona’s US go-to-market processes.

What we're looking for

• Experience in solutions consulting, sales engineering, technical presales, or implementation with commercial exposure.
• Background in workforce management, scheduling, HR tech, payroll, or an adjacent field.
• Startup or scaleup experience with a complex, frequently changing product.
• Strong consultative discovery, storytelling, and communication skills.
• Self-directed and comfortable building processes and working across time zones.

Nice to have

• Experience with AI-powered products or interest in applied AI.
• Experience building an early-stage solutions function.

Benefits

• $170,000–$200,000 base salary plus 25% target bonus
• Share options
• 20 days of PTO plus sick days
• 401(k) with employer match up to 2%
• Health coverage through Aetna
• Enhanced parental leave and pay
• Paid team retreats
• Professional development budget