182K–226K USD / year
Solutions Engineer | East Coast | Remote
SalesRemote — East Coast, United States
Published on 2026-10-30
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About this role
Support Grafana Labs’ commercial growth by helping prospective and existing customers understand, evaluate, and succeed with its observability products. Own technical customer engagements, partnering with Sales and sharing customer feedback with Product and Engineering.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
The team
Commercial Solutions Engineering team
What you'll do
- Partner with Sales to explain Grafana’s value proposition and product strategy
- Lead technical customer engagements and help close opportunities
- Deliver product and technical presentations, demos, and evaluations
- Share customer and competitive feedback with internal teams
- Create documentation, blog posts, videos, and enablement materials
What we're looking for
- Five or more years of technical pre-sales experience
- Strong written and verbal communication skills
- Ability to collaborate effectively with a remote, international team
- Technical problem-solving ability and a desire to grow technically
- Self-motivation, initiative, creativity, and sound judgment
Nice to have
- Experience with open-source technologies or metrics and monitoring
Benefits
- Restricted Stock Units (RSUs)
- 30 days of annual leave, including three company shutdown days
- In-person onboarding