107K–155K USD / year
Solutions Engineer, Post-Sales (remote, US East Coast)
Customer successRemote — Eastern Time zone
Published on 2026-09-16
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About this role
The Solutions Engineer will support customers post-sale by ensuring they receive value from the Checkly product. This includes onboarding new accounts, providing training and workshops, and troubleshooting as accounts grow. Strong technical skills and customer interaction are key aspects of this role.
About the company
Checkly provides a platform for monitoring and improving the performance of web applications and APIs. The company focuses on delivering solutions that empower developers and operations teams to ensure their systems are running smoothly and meeting user expectations.
What you'll do
- Own technical onboarding for new accounts.
- Run workshops and trainings for customer engineering teams.
- Support existing accounts with adoption and troubleshooting.
- Contribute to technical documentation and internal playbooks.
What we're looking for
- Around 2 years of experience in a post-sales technical role.
- Hands-on experience with monitoring or observability.
- Strong technical skills in reading, writing, and debugging code.
- Ability to use AI tools for customer-related tasks.
- Excellent spoken and written English skills.
Benefits
- Transparent salary and compensation structure.
- Stock options.
- Flexible paid vacation.
- Medical, Dental, and Vision coverage.