160K–200K USD / year

Solutions Engineer [Pre and Post-Sales] - Mid-Market

Customer successHybrid — San Francisco
Published on 2026-09-17
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

Attio is seeking a Solutions Engineer to support customers through both pre- and post-sales activities. This role involves becoming an expert in Attio’s product and guiding customers through technical solutions and integrations. The ideal candidate will have a strong technical background in B2B SaaS and be deeply customer-focused.

About the company

Attio is a collaborative customer relationship management platform designed to help teams organize and manage their relationships more effectively. The company provides solutions tailored for professionals looking to enhance their workflows and client interactions.

The team

Customer Success

What you'll do

  • Become an expert in Attio’s product
  • Guide customers through pre-sales and post-sales stages
  • Architect custom solutions for clients
  • Lead demos and training sessions
  • Consult on RevOps and GTM best practices
  • Partner with Account Executives to close new deals
  • Manage post-sale onboarding
  • Advocate for customers internally

What we're looking for

  • 2+ years B2B SaaS experience in customer relationships
  • Expertise in architecting SaaS deployments
  • Deep understanding of the B2B tech ecosystem
  • Familiarity with fast-growing startups
  • Ability to work in a hybrid role

Hiring process

  1. 30-minute introductory phone call with Talent team
  2. 30-minute interview with Head of Customer Success
  3. 45-minute technical case interview
  4. Two 30-minute interviews with stakeholders and Mock Demo
  5. 30-minute closing conversation with an Executive Leadership member
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