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Spam and Abuse Analyst (MSA)

OperationsOn-site — Taipei
Published on 2026-10-12
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

Monitor Proton’s mail delivery, spam, abuse, account-security, and reliability systems. Analyze data and context to create rules that prevent abuse, and work with engineering teams to improve systems and processes.

About the company

Proton builds end-to-end encrypted email, VPN, storage, password, and related privacy tools for individuals and businesses.

The team

Mail Spam and Abuse (MSA), a multidisciplinary group covering mail delivery and spam, abuse and account security, and site reliability.

What you'll do

  • Monitor production systems and take appropriate action
  • Analyze data and create rules to detect and respond to spam and abuse
  • Provide insights and feedback to software and machine-learning engineers
  • Drive planning, development, and quality assurance processes
  • Use Python scripts for advanced actions or data analysis

What we're looking for

  • Experience performing data analysis, preferably in electronic communications, anomaly detection, or fraud prevention
  • Strong logical reasoning and analytical skills
  • Excellent written and spoken English
  • Ability to work in a fast-paced environment

Nice to have

  • Python experience

Benefits

  • Stock options
  • Health coverage and retirement options
  • Generous leave and wellness support
  • Flexible working hours
  • Lunch and snacks at the office
  • Public transport, bike, or parking allowance
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