140K–175K USD / year
Sr. Account Manager - Renewals/Expansion
SalesRemote — USA
Published on 2026-10-26
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About this role
Own renewal and expansion revenue for Doppler’s existing managed-sales customers. Build account plans, secure timely renewals, and grow customers through technical discovery, executive relationships, and cross-functional collaboration.
About the company
Doppler is a secrets management platform for modern engineering teams. It syncs and injects environment secrets across apps, CI, and cloud providers.
What you'll do
- Own quarterly and annual renewal and expansion targets across an existing customer portfolio.
- Create and execute multi-year account plans, identifying stakeholders and expansion opportunities.
- Manage renewal timelines, reinforce customer value, and address churn or contraction risks.
- Build relationships with technical and executive stakeholders, including through QBRs and business reviews.
- Coordinate with Customer Success, Support, Product, Engineering, and Marketing on customer needs and growth.
- Use MEDDPICC and maintain accurate Salesforce records, pipeline, and forecasts.
What we're looking for
- 3+ years in B2B software account management or sales, with a record of meeting or exceeding targets.
- Experience selling to technical buyers and familiarity with developer tools, DevOps, infrastructure, or security.
- Strong discovery, stakeholder mapping, executive communication, and multi-year account growth skills.
- Working knowledge of MEDDPICC and disciplined CRM, account-health, and renewal management.
- Able to build expansion pipeline through outbound prospecting and manage a mid-market sales motion.
- Organized, proactive, resilient, coachable, and willing to travel for strategic customer visits.
Nice to have
- Experience selling developer tools, security, or cloud infrastructure.
- Formal MEDDPICC training.
- Familiarity with Apollo, Salesforce, or Sales Navigator.
- Experience working remotely or in a startup/high-growth company.
Benefits
- Unlimited paid time off, with a three-week minimum strongly encouraged.
- Premium medical, dental, and vision insurance.
- Learning and development stipend.
- 401(k).
- Pregnancy and family leave.
- Fertility and adoption benefits.
- Wealth advisor.