Staff Application Engineer, Salesforce

About this role

Architect, build, and own Mozilla’s Salesforce platform for enterprise sales and revenue operations. The role starts with a new Sales Cloud implementation for Firefox Enterprise, then takes ownership of the platform and its ongoing development, including secure AI and MCP integrations.

About the company

Mozilla builds open-source products and technologies, including Firefox, that prioritize privacy, security, and an open internet.

Stack

What you'll do

• Lead Salesforce architecture and hands-on development across enterprise product lines.
• Define scalable data models, sales processes, role hierarchies, permissions, and sharing rules.
• Build lead-to-cash capabilities covering quoting, contracting, orders, delivery, entitlements, renewals, and finance integrations.
• Integrate Salesforce with NetSuite, BigQuery, contract-management, and other operational systems.
• Establish environment management, source control, testing, CI/CD, release, rollback, and operational practices.
• Build secure MCP integrations that expose approved CRM data and actions to AI assistants and workflows.
• Partner with Sales, Revenue Operations, Finance, Legal, Security, and IT on priorities and tradeoffs.
• Own platform health, support, and resolution of complex production issues.

What we're looking for

• At least eight years of Salesforce engineering, administration, or architecture experience.
• Experience leading or significantly contributing to a complex Salesforce implementation and its ongoing operation.
• Advanced Salesforce declarative skills, including Flow, validation rules, approvals, record types, permissions, and sharing rules.
• Hands-on ability to read, write, test, and review Apex, SOQL, and Lightning Web Components.
• Experience designing Salesforce data and security models for multiple business units, product lines, or sales processes.
• Strong understanding of lead-to-cash processes and finance-system handoffs.
• Experience integrating Salesforce with enterprise platforms through APIs, event-driven patterns, middleware, or integration platforms.
• Experience building AI assistants, agents, or MCP integrations using enterprise data and actions securely.

Nice to have

• Salesforce Advanced Administrator, Platform App Builder, Platform Developer, Application Architect, or System Architect credentials.
• Experience with Salesforce CI/CD, automated testing, source control, and release management.
• Experience integrating Salesforce with NetSuite, BigQuery, Workato, Celigo, MuleSoft, or comparable platforms.
• Experience with CPQ, service contracts, entitlements, delivery operations, subscription renewals, or contract-lifecycle workflows.
• Experience operating Salesforce in an ISO 27001, SOC 2, or similarly controlled environment.

Benefits

• Performance-based bonus plan.
• Medical, dental, and vision coverage.
• Retirement contributions with immediate 100% vesting.
• Quarterly company wellness days and a birthday day off.
• Paid parental leave.
• Home office stipend and annual professional development budget.
• Quarterly well-being stipend.