190K–284K USD / year
Staff Engineer, Billing, Invoicing, Collections and Disputes
BackendHybrid — San Francisco
Published on 2026-10-28
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About this role
Take end-to-end technical ownership of Trustly’s billing, invoicing, collections, and disputes systems. You’ll improve architecture and production reliability, learn and document a mature codebase, and help build the team that will own this domain.
About the company
Trustly is an open banking payments company that lets consumers pay and get paid directly from their bank accounts.
The team
FIC Engineering - AMER
Stack
JavaClaude CodeCursorCopilot
What you'll do
- Own architecture, service contracts, reliability, and production health for billing, invoicing, collections, and disputes.
- Participate in on-call, incident response, root-cause analysis, and service operations.
- Establish observability standards and improve service health each quarter.
- Document the existing codebase through design docs, interface definitions, and runbooks.
- Coordinate knowledge transfer with engineers across the Americas and Europe.
- Direct AI-assisted implementation and own reviews and integration testing.
- Help hire and shape the team responsible for the domain.
What we're looking for
- Typically 10+ years building and operating production software, including several years at staff level or equivalent.
- Hands-on experience with payments, banking, or other audited financial systems.
- Experience carrying the pager and improving systems based on operational experience.
- Track record taking ownership of an unfamiliar, business-critical codebase.
- Daily use of AI coding tools, with sound judgment about their limitations and human review.
- Strong distributed-systems skills, including consistency, idempotency, and concurrency.
- Production experience with Java or a comparable backend language.
- Experience owning audited billing, pricing, collections, or disputes systems.
Nice to have
- Experience with ACH, RTP, FedNow, or open banking.
- Experience building a new engineering hub or leading a major platform transition.
Benefits
- Equity and bonus
- Flexible paid time off and generous PTO accrual
- Medical, dental, vision, FSA, and HSA plans
- Home-office setup allowance and internet stipend
- 401(k) or RRSP matching
- Gender-neutral paid parental leave