Staff Product Manager, Accounts & Payments

About this role

Lead strategy and delivery for Mozilla Accounts and its subscription platform, helping make account access seamless and privacy-respecting. The role spans authentication, account recovery, cross-platform engagement, payments, entitlements, and metering, with a focus on growing active use across Mozilla products.

About the company

Mozilla builds open-source products and technologies, including Firefox, that prioritize privacy, security, and an open internet.

The team

Mozilla Accounts and Subscription Platform

What you'll do

• Lead delivery of passwordless authentication and improvements to authentication and account recovery across platforms
• Own the Mozilla Accounts and Subscription Platform roadmap and prioritize work against strategic goals
• Improve payments, entitlements, and metering in partnership with product teams
• Use data, user insights, market research, and experimentation to drive impact
• Partner with engineering, UX, data science, and Firefox product teams on outcome-focused delivery
• Define and monitor product success metrics and adjust plans as needed

What we're looking for

• 6+ years of product management experience across user-facing products and back-end services
• Strong technical acumen and understanding of software architecture
• Data-driven decision-making and experience with SQL, Looker, or Excel
• Experience with identity and payment platforms
• Comfort with ambiguity, adaptability, and working with minimal direction
• Commitment to Mozilla values: welcoming differences, relationship-mindedness, responsible participation, and grit

Benefits

• Performance-based bonus plan
• Medical, dental, and vision coverage
• Retirement contributions with immediate vesting
• Quarterly company wellness days
• Country-specific holidays and birthday day off
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend and paid parental leave