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Staff Professional Services Consultant
Customer successRemote — unknown
Published on 2026-10-27
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Lead complex customer deployments of Cribl products, from architecture and design through implementation, operationalization, and documentation. Serve as a technical authority in observability and security, helping customers solve infrastructure and data challenges while creating enablement resources and mentoring others.
About the company
Cribl builds observability pipelines that route, reshape, and reduce telemetry data before it reaches downstream tools. It serves teams that need more control over log, metric, and trace costs.
Stack
AWSAzureGoogle Cloud PlatformSplunkElasticGrafanaDatadogExabeam
What you'll do
- Lead complex customer engagements and guide Cribl product deployments through design, implementation, and operationalization
- Create best-practice documentation, runbooks, workshops, blog posts, and customer training materials
- Provide knowledge transfer, enablement, coaching, and mentoring to customers, partners, and team members
- Collaborate with Engineering, Sales Engineering, Support, and Customer Success
What we're looking for
- At least 5 years of hands-on experience in technical consulting or big data analytics
- Expertise deploying and managing AWS, Azure, or GCP cloud environments
- Strong knowledge of analytics and observability tools such as Splunk, Elastic, Grafana, Datadog, Exabeam, or Azure Sentinel
- Experience with enterprise applications, Kubernetes, Docker, and automation technologies
- Knowledge of Unix and Windows systems and command-line tools
- Recent scripting and automation experience, including JavaScript
- Strong communication, presentation, and customer relationship skills
Nice to have
- Relevant experience in IT systems, enterprise or infrastructure management, application development, security, or analytics
- Ability to travel up to 30%
- Experience working independently in a remote, fast-growing environment