199K–247K USD / year
Staff Software Engineer, Expansion Experiences
FullstackHybrid — San Francisco, CA
Published on 2026-10-16
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About this role
Join Gusto's Expansion Experiences team as a Staff Software Engineer to design and build customer-facing features that enhance small business owners' experiences. You'll work across the full product lifecycle, from concept to launch, and focus on improving conversion and retention through structured experiments.
About the company
Gusto is a digital platform that provides payroll, benefits, and human resource management solutions for small to medium-sized businesses. The company focuses on simplifying HR processes and ensuring compliance, while also offering tools for employee engagement and retirement planning.
The team
Expansion Experiences team
Stack
Ruby on RailsReactGraphQLTypeScript
What you'll do
- Design, build, and test customer-facing experiences
- Run structured experiments to validate changes
- Design and build reliable backend APIs and data models
- Mentor other engineers
- Collaborate with Product Management, Design, Data, and Platform Engineering
What we're looking for
- 8+ years of software development experience
- Product-minded approach focusing on customer problems and metrics
- Experience with scalable solutions for customer pain points
- Ownership of multi-quarter projects with measurable impact
- Ability to work with ambiguous or evolving requirements
Nice to have
- Experience in growth, lifecycle, or conversion contexts
- Experience with large-scale refactors and reliability issues
- Experience leveraging AI tools
