92K–110K EUR / year
Staff Technical Writer
OtherRemote — Ireland
Published on 2026-10-19
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About this role
Create and maintain documentation and learning content that helps users adopt and master Grafana’s observability products. The role combines hands-on technical testing, collaboration with product and engineering partners, and AI-assisted writing workflows.
About the company
Grafana Labs builds open-source and commercial observability tools for metrics, logs, and traces, centered on Grafana dashboards. It helps teams monitor infrastructure and applications and investigate incidents.
Stack
GrafanaGrafana CloudGrafana Enterprise StackGrafana LokiGrafana TempoGrafana MimirGitGitHub
What you'll do
- Plan, write, test, and maintain documentation and learning content.
- Use and improve AI-assisted workflows for research, drafting, validation, and content maintenance.
- Collaborate with engineers and product managers to clarify technical details.
- Use analytics and user feedback to prioritize content and assess impact.
- Improve documentation information architecture, voice, consistency, and discoverability.
- Manage multiple projects and mentor teammates.
What we're looking for
- Experience documenting enterprise or developer-facing software, with writing samples demonstrating technical depth.
- Hands-on experience using AI tools in writing workflows and verifying their output.
- Experience with docs-as-code, including command-line Git, GitHub, Markdown, and IDEs.
- Ability to run and troubleshoot software to verify documentation.
- Experience collaborating with engineers and product managers.
- Experience working remotely and asynchronously.
Nice to have
- Experience with observability, monitoring, or cloud-native tooling.
- Open-source documentation contributions.
Benefits
- Equity and bonus, if applicable.
- 30 days of annual leave, including three Grafana shutdown days.
- In-person onboarding.