Startup Products Strategy & Operations, Insights & Analytics

About this role

Use data and analysis to understand startup customers, inform product and business strategy, and shape product priorities for Stripe’s startup offerings. The role also turns customer and market insights into clear internal recommendations and external storytelling.

About the company

Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.

The team

Startup Products team, which builds Stripe Atlas and other products that help founders start and run companies.

What you'll do

• Analyze user behavior and how startups build their businesses on Stripe
• Create external-facing customer and startup-market insights with marketing and communications
• Assess product performance, diagnose trends, and recommend actions
• Lead analytical deep dives into product opportunities, customer segments, growth drivers, and launch impact
• Size opportunities, test assumptions, evaluate tradeoffs, and help prioritize the roadmap
• Build and maintain dashboards for user behavior and product usage

What we're looking for

• 5+ years in strategy and operations, business analytics, consulting, or another highly analytical technology role
• Strong analytical judgment, including choosing methods and distinguishing signal from noise
• Creative and collaborative approach to finding insights in data
• Excellent written communication and ability to explain data clearly
• High agency and exceptional attention to detail

Nice to have

• Experience with startups, founders, company formation, fintech, or products for small businesses
• Experience applying user research, shaping product roadmaps, or launching products from 0 to 1
• Experience using AI tools to improve work efficiency

Benefits

• Equity
• Company bonus
• 401(k) plan
• Medical, dental, and vision benefits
• Wellness stipends