Strategic Solutions Engineer, Enterprise (Boston)

About this role

Partner with Sales and Customer Success as a technical advisor supporting new business, account expansion, and customer outcomes. The role focuses on enterprise product presentations, tailored proof-of-value projects, dashboards, integrations, and AI-enabled workflow automation.

About the company

ClickUp is a work management platform that combines tasks, docs, goals, and collaboration tools for teams running projects across functions.

The team

Customer Experience, Solutions & Enablement

Stack

What you'll do

• Deliver technical product and integration presentations for prospective and current customers.
• Design, build, deploy, and manage customer-specific proof-of-value projects.
• Create custom reports and dynamic dashboards for customer management teams.
• Support the functional and technical components of RFPs.
• Maintain current demo environments and stay informed about product releases.

What we're looking for

• 6+ years in a customer-facing technology role, ideally in presales or equivalent consulting, implementation, or sales enablement.
• At least 2 years of success working with commercial or enterprise customers.
• Experience designing and implementing agentic workflow automation, including task orchestration and cross-app integrations.
• Hands-on experience with AI, LLMs, integration platforms, web services, and APIs.
• Strong presentation, customer-influencing, business process mapping, and value-selling skills.
• Understanding of cloud deployment, change management, and organizational adoption.
• Able to work hybrid from the Boston area and travel up to 50%.

Benefits

• Equity
• 401(k)
• Health, dental, and vision insurance
• Paid parental leave
• Flexible paid time off
• Wellness stipend
• Professional development stipend