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Technical Account Manager Architect - EMEA
Customer successRemote — Israel, EMEA
Published on 2026-10-20
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Serve as the named technical lead for a small portfolio of strategic enterprise customers using ClickHouse. Guide customers from architecture and onboarding through production growth, while coordinating support, escalations, and broader technical resources.
About the company
ClickHouse is a high-performance columnar database built for real-time analytics on large volumes of data.
The team
EMEA Support Services
Stack
ClickHouseSQLAWSGCPAzureKubernetesSnowflakeBigQuery
What you'll do
- Manage a regular cadence with 4–8 strategic accounts, including health checks and business reviews.
- Lead onboarding decisions across data modeling, table engines, ingestion, migration, and query design.
- Help customers maintain performance and cost efficiency as they grow and adopt new use cases.
- Handle support cases and account escalations, coordinating with Support and the L3 engine team.
- Partner with Solutions Architects and Consulting Engineers on use cases and proof of concepts.
- Document customer configurations, knowledge base articles, and reference architectures.
What we're looking for
- 5+ years in a hands-on, customer-facing technical role after the sale.
- Deep experience with data modeling, query performance, and distributed or analytical databases.
- Strong hands-on SQL skills, including writing, tuning, and debugging complex queries.
- Experience managing a small portfolio of high-touch enterprise accounts.
- Hands-on cloud experience with AWS, GCP, and/or Azure, plus working knowledge of Kubernetes.
- Able to explain technical trade-offs clearly to engineers and executives.
- Fluent in English and Hebrew.
Nice to have
- Experience with ClickHouse or analytical databases such as Snowflake, BigQuery, Redshift, or Druid.
- Open-source involvement as a user, contributor, or community member.
Benefits
- Company stock options.
- Employer contributions toward healthcare.
- Flexible time off in the US and generous time off in other countries.
- USD $500 home-office setup allowance for remote employees.
- Time off in lieu for weekend on-call pages.
Hiring process
- 30-minute recruiter call.
- Hiring manager conversation.
- Take-home exercise, estimated at 4–5 hours, with three working days to complete.
- 90-minute technical interview, including a take-home walkthrough and live SQL writing and tuning.
- Final conversation with the VP of Support Services.
- References.