Technical Account Manager - Benelux
Customer successRemote — Benelux, Netherlands
Published on 2026-10-28
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About this role
Serve as a trusted technical advisor to strategic enterprise customers, helping them adopt Camunda’s process orchestration platform and achieve measurable business outcomes. The role combines hands-on technical guidance, customer relationship management, and coordination with internal teams; customer-site travel may reach 50% during busy periods.
About the company
Camunda is a software company that provides process management and automation solutions, enabling organizations to model, execute, and optimize business processes. They serve a range of industries with a focus on improving operational efficiency and collaboration.
The team
Customer Success / Enterprise Success
Stack
JavaC#PythonKubernetes
What you'll do
- Act as the primary technical contact and advisor for designated enterprise customers throughout adoption.
- Create and execute tailored technical adoption plans.
- Provide technical guidance and best practices from onboarding through ongoing operations.
- Conduct platform and solution health checks, manage escalations, and advocate for customer needs.
- Coordinate with Customer Success, Consulting, Support, Product, Engineering, Sales, and Pre-Sales.
- Travel onsite to customer accounts as needed, up to 50% during busy periods.
What we're looking for
- At least 3 years of experience in Technical Account Management or a comparable enterprise software role.
- Hands-on experience with a high-level programming language such as Java, C#, or Python.
- Understanding of modern solution architectures and DevOps, especially Kubernetes.
- Ability to build trusted relationships and explain complex technical issues to business and technical audiences.
- Strategic problem-solving skills and a collaborative, customer-focused mindset.
- Willingness to travel onsite with customers as needed, up to 50% during busy periods.
Nice to have
- Experience with enterprise automation, BPM, process orchestration, or RPA.
- Cloud or Kubernetes certifications such as AWS Solutions Architect, Azure Solutions Architect Expert, CKAD, or CKA.
- Familiarity with Camunda products.
Benefits
- Remote work, flexible time off, home-office budget, and coworking support.
- Annual kickoff, team offsites, and local connection budgets.
- Locally tailored healthcare and access to Modern Health.
- Lifestyle spending account, scaling to €1,000 annually from 2027.
- Retirement or pension plans, plus life and disability insurance where applicable.
- Up to €1,000 per year for professional learning.