Technical Account Manager - France
Customer successRemote — France
Published on 2026-10-30
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About this role
Serve as a technical advisor to strategic enterprise customers, guiding them through adoption and operation of the Camunda platform. Help customers address technical challenges, manage risks, and achieve measurable business outcomes.
About the company
Camunda is a software company that provides process management and automation solutions, enabling organizations to model, execute, and optimize business processes. They serve a range of industries with a focus on improving operational efficiency and collaboration.
The team
Customer Success / Enterprise Success
Stack
CamundaJavaC#PythonKubernetes
What you'll do
- Act as the primary technical contact and trusted advisor for enterprise customers.
- Create and guide tailored technical adoption plans.
- Provide hands-on technical guidance from onboarding through ongoing operations.
- Conduct platform and solution health checks, manage escalations, and advocate for customer needs.
- Coordinate with internal customer success, consulting, support, product, engineering, and sales teams.
- Visit customer sites as needed, with travel up to 50% during busy periods.
What we're looking for
- At least 3 years of experience as a Technical Account Manager or in a comparable enterprise software role.
- Hands-on experience with a high-level programming language such as Java, C#, or Python.
- Knowledge of modern solution architectures, DevOps, and Kubernetes.
- At least 3 years working with distributed applications in design, implementation, operations, or consulting.
- Experience as a technical lead in an external customer-facing role and in a 24/7 operations or support environment.
- Strong customer advisory, relationship-building, communication, and problem-solving skills.
- Business-fluent French and willingness to travel within EMEA.
Nice to have
- Experience with enterprise automation, BPM, process orchestration, or RPA.
- Cloud or Kubernetes certifications such as AWS Solutions Architect, Azure Solutions Architect Expert, CKAD, or CKA.
- Familiarity with Camunda products.
Benefits
- Remote work, flexible time off, home-office budget, and coworking support.
- Virtual Stock Option Plan equity, where applicable.
- Annual learning budget of up to $/€/£1,000.
- Locally tailored healthcare, mental wellbeing support, and a lifestyle spending account.
- Retirement or pension plans, plus life and disability insurance where applicable.