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Technical Account Manager - LATAM
Customer successRemote — LATAM, Brazil, Mexico
Published on 2026-10-29
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
Serve as a technical advisor to strategic enterprise customers, guiding their adoption of Camunda’s process orchestration platform. Develop adoption plans, address technical risks, and help customers achieve measurable business outcomes. The role is remote and may involve customer-site travel of up to 50% during busy periods.
About the company
Camunda is a software company that provides process management and automation solutions, enabling organizations to model, execute, and optimize business processes. They serve a range of industries with a focus on improving operational efficiency and collaboration.
The team
Customer Success, Enterprise Success
Stack
CamundaJavaC#PythonKubernetes
What you'll do
- Act as the primary technical contact and advisor for enterprise customers throughout their adoption journey.
- Develop and execute tailored technical adoption plans.
- Provide hands-on guidance and best practices from onboarding through ongoing operations.
- Conduct platform and solution health checks, manage escalations, and advocate for customer needs.
- Coordinate with internal Customer Success, Consulting, Support, Product, Engineering, Sales, and Pre-Sales teams.
- Visit customer sites for key milestones and strategic initiatives as needed.
What we're looking for
- At least 3 years of experience as a Technical Account Manager or in a comparable enterprise software role.
- Hands-on experience with a high-level programming language such as Java, C#, or Python.
- Understanding of modern solution architectures and DevOps, especially Kubernetes.
- Experience advising technical and business stakeholders and explaining complex topics clearly.
- Strong problem-solving and collaboration skills.
- Willingness to travel and spend time on-site with customers, up to 50% during busy periods.
Nice to have
- Experience with enterprise automation, BPM, process orchestration, or RPA.
- Cloud or Kubernetes certifications such as AWS Solutions Architect, Azure Solutions Architect Expert, CKAD, or CKA.
- Familiarity with Camunda products.
Benefits
- Remote work with a home-office budget and coworking-space support.
- Flexible time off.
- Annual team kickoff, team offsites, and local connection budgets.
- Locally tailored healthcare and global mental-wellbeing support.
- Annual lifestyle spending account, scaling to €1,000 from 2027.
- Up to $/€/£1,000 per year for professional development.