119K–223K USD / year
Technical Account Manager, Platform
OperationsOn-site — South San Francisco HQ, US
Published on 2026-09-23
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About this role
As a Technical Account Manager at Stripe, you will support the largest and most complex users by building trusted relationships and providing tailored operational solutions. This role involves working cross-functionally to enhance user value and facilitate global growth.
About the company
Stripe provides payment infrastructure and financial tools that help businesses accept payments, manage subscriptions, and move money globally. It serves startups through large enterprises with APIs for online and in-person commerce.
The team
Technical Account Management
Stack
APISQL
What you'll do
- Provide a Gold Standard Experience to key stakeholders
- Collaborate with Operations team to share resources and knowledge
- Build long-term user relationships
- Implement operational solutions across various areas
- Partner with Account Management and user-facing teams
- Lead user-facing meetings
- Contribute to the design of support offerings
- Create user-facing content for long-term solutions
What we're looking for
- 5+ years of enterprise-level, client-facing experience
- Strong product sense and problem-solving skills
- Excellent communication skills
- Ability to lead complex integration conversations
- Familiarity with APIs and SQL
- Strong technical troubleshooting skills
- Client relationship management skills
- Bachelor's degree
Nice to have
- Experience in the payments industry
- Operations-focused mindset
- Experience managing small- to medium-scale projects
- Strong organizational skills