74K–147K EUR / year
Technical Account Manager (Remote Europe)
Customer successRemote — Europe
Published on 2026-10-09
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Technical Account Manager will own the technical success of top-tier customers, ensuring they have healthy and scalable environments for n8n's platform. You will act as a trusted advisor, assess customer deployments, manage escalations, and drive improvements based on customer insights.
About the company
n8n is a workflow automation platform that lets teams connect apps and build AI-powered automations with a visual editor or code.
The team
Sales, Customer Success, Support Engineering
Stack
Cloud infrastructureAPIsDockerKubernetes
What you'll do
- Act as the technical point of contact for strategic top tier customers
- Lead technical handoffs from Sales Engineering
- Assess customer deployments for scalability and performance
- Provide strategic recommendations for platform improvements
- Manage technical support and escalations
- Analyze support activity and operational risks
- Triage technical product issues and feedback
What we're looking for
- Experience in Technical Account Management or similar roles
- Deep understanding of cloud infrastructure and APIs
- Ability to diagnose production challenges
- Clear communication of technical information
- Stakeholder management skills
- Cross-functional collaboration experience
Nice to have
- Experience with n8n or similar automation platforms
- Familiarity with AI and automation workflows
- Support experience in self-hosted and SaaS environments
- Background in open-source or developer-first products
Benefits
- Competitive compensation
- Equity options
- 30 days of vacation in Europe
- Health & wellness benefits according to local norms
- Career growth budget for courses