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Technical Account Manager (US)
Customer successRemote — United States
Published on 2026-08-25
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
As a Technical Account Manager at n8n, you will oversee the technical success of strategic customers, ensuring their environments are healthy and scalable. The role involves building relationships, providing recommendations, and managing escalations to improve platform performance and customer satisfaction.
About the company
n8n is a workflow automation platform that lets teams connect apps and build AI-powered automations with a visual editor or code.
The team
Sales, Customer Success, Support Engineering
Stack
Cloud infrastructureAPIsAutomation tools
What you'll do
- Act as the technical point of contact for top tier customers
- Lead technical handoff from Sales Engineering
- Assess deployments for risks around scalability and performance
- Provide strategic recommendations for improvements
- Manage technical support intake and escalations
What we're looking for
- Experience in Technical Account Management or similar role
- Strong understanding of cloud infrastructure and APIs
- Production troubleshooting experience
- Excellent technical communication skills
- Stakeholder management experience
Nice to have
- Experience with n8n or similar workflow platforms
- Familiarity with AI or LLM integrations
- Experience supporting enterprise customers
- Background in open-source or developer-first products
Benefits
- Competitive compensation
- Equity
- 30 days vacation for Europe / 20 vacation days for US
- Health benefits including multiple low-premium plans
- 401(k) retirement plan with employer match