60K–90K EUR / year
Technical Customer Success Manager, Europe
Customer successRemote — Europe
Published on 2026-10-14
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About this role
As a Technical Customer Success Manager, you will assist customers in turning Modash data into successful products. Your role involves managing customer accounts, onboarding new customers, and collaborating across teams to drive customer success.
About the company
Modash is an influencer marketing platform that helps brands find creators, manage partnerships, track campaign performance, and pay influencers from one place.
What you'll do
- Manage a portfolio of API customers
- Build success plans with goals and priorities
- Onboard new customers and create integration plans
- Troubleshoot technical issues and drive resolutions
- Spot risks early and create proactive plans
- Collaborate with internal teams to communicate customer needs
What we're looking for
- 2+ years in Technical Customer Success or similar roles
- Experience working with APIs or data products
- Comfortable discussing APIs and integrations
- Strong communication skills
- Proactive and organized
Nice to have
- Experience with creator data or marketing
- Some coding or data experience
- Experience owning renewals and expansions
Benefits
- Flexible working hours
- Unlimited paid vacation
- Stock options
- Fully remote working
- Support for personal development