150K–170K CAD / year
Technical Customer Success Manager, Toronto
Customer successHybrid — Toronto, Canada
Published on 2026-10-07
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
As a Technical Customer Success Manager at Modash, you will support customers in using Modash data to enhance their products. You will manage a portfolio of accounts, onboarding new clients, and ensuring they get maximum value from the data provided.
About the company
Modash is an influencer marketing platform that helps brands find creators, manage partnerships, track campaign performance, and pay influencers from one place.
What you'll do
- Own a portfolio of API customers
- Create success plans with goals
- Triage technical issues and drive resolutions
- Facilitate onboarding for new clients
- Collaborate cross-functionally within the company
What we're looking for
- 2+ years in Technical Customer Success or similar role
- Experience with APIs and data products
- Strong communication skills
- Ability to lead customers proactively
- Comfortable troubleshooting technical issues
Nice to have
- Experience with creator data
- Coding or SQL experience
Benefits
- Flexible working hours
- Unlimited paid vacation
- Compensation range of CAD 150,000 to 170,000 on-target earnings
- Support for personal development
- Autonomy in decision making