130K–224K USD / year
Technical Solutions Consultant - Americas
Customer successRemote — US
Published on 2026-10-01
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About this role
The Technical Solutions Consultant will bridge technical expertise with strong customer-facing skills to enhance customer experiences. This role involves leading technical engagements, supporting integrations, and collaborating with product teams to address customer needs effectively.
About the company
Ashby is a technology company that provides a recruitment platform designed to streamline the hiring process for businesses. They serve various sectors with a focus on enhancing talent acquisition and management through innovative engineering and support solutions.
The team
Professional Services team within Customer Success
What you'll do
- Serve as a post-sales technical SME on complex product integrations
- Lead customer-facing technical engagements
- Collaborate with Product to address emerging technical concerns
- Enable the Technical Support team to focus on existing configurations
- Execute solutions from pre-sales conversations
- Document and scale custom solutions for wider use
What we're looking for
- Experience as a Solutions Consultant, Sales Engineer, or related role
- Ability to distill complex concepts for various stakeholders
- Strong interpersonal skills and a passion for customer interaction
- Thrive in ambiguous environments and enjoy problem-solving