54K–56K EUR / year
Trust & Safety Specialist, Content Moderation
OperationsHybrid — Dublin
Published on 2026-10-01
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About this role
Join the Trust & Safety Ops team at Strava to manage content moderation processes that ensure user safety across the platform. The role involves reviewing user reports, escalating issues, and enforcing community standards, with a focus on collaboration and operational excellence.
About the company
Strava is a platform designed for athletes and fitness enthusiasts to track their workouts, connect with others, and analyze their performance. The company offers a range of tools and features to enhance the experience of running, cycling, and other activities.
The team
Trust & Safety Ops team
What you'll do
- Review user reports and make content enforcement decisions
- Meet SLA expectations on moderation queue targets
- Escalate high-severity incidents to senior team members
- Contribute to compliance workflows for regulatory obligations
- Identify policy gaps and suggest improvements
- Collaborate with cross-functional teams
What we're looking for
- Experience in content moderation or trust and safety
- Comfort with reviewing sensitive content
- Strong judgment in applying policies
- Motivated for operational execution work
- Effective communication skills
- Ability to work independently
Nice to have
- Experience with Intercom or similar platforms
- Knowledge of content moderation regulatory frameworks
Benefits
- Equity options