User Growth Regional Lead

About this role

Lead field-based user growth and product rollout activities across assigned regions of the DRC. Manage supervisors and promoters, build distribution capacity, and use performance data to grow customer acquisition and active use of Wave’s financial services.

About the company

Wave provides financial software solutions tailored for small businesses, focusing on simplifying accounting, invoicing, and payment processing. Their user-friendly platform helps entrepreneurs manage their finances efficiently, promoting business growth.

What you'll do

• Manage supervisors who lead field-based promoters
• Identify and address barriers to user growth and active product usage
• Hire, train, and manage distribution staff and build scalable distribution systems
• Develop regional distribution roadmaps and strategies to meet quarterly objectives
• Use data to guide distribution decisions and monitor team performance
• Coordinate with the agent team to align and implement strategies
• Share field insights to help shape Wave’s distribution strategy
• Promote Wave’s values within the team

What we're looking for

• At least 3 years of experience managing field teams or field-based user acquisition teams
• At least 1 year designing user acquisition strategies in telecom, payments, FMCG, or financial services
• At least 1 year managing teams of 50 or more people
• Proficiency in French

Nice to have

• English proficiency
• Knowledge of Congolese languages such as Lingala or Kikongo
• Experience launching or expanding operations
• Experience planning customer acquisition for mobile, financial, or FMCG products

Benefits

• Health insurance premiums fully covered for the employee and dependents
• Parental leave: 26 weeks for mothers and 4 weeks for fathers
• Subsidized childcare after returning to work
• Subsidized gym memberships and fitness classes
• Airtime reimbursement
• Free food and office space