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User Researcher
ProductOn-site — Paris
Published on 2026-11-03
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About this role
Dust is hiring its first dedicated User Researcher to establish and lead the research function. The role combines qualitative and quantitative studies with close product, design, sales, and customer-success collaboration, shaping product decisions and go-to-market understanding.
About the company
Dust is a platform that helps companies build and deploy AI agents connected to their internal tools and knowledge.
The team
Product and Design
Stack
AI
What you'll do
- Define research methods, tools, cadences, and documentation standards.
- Plan and conduct interviews, usability tests, concept tests, and surveys.
- Prioritize research questions and deliver findings that drive decisions.
- Partner with Product and Design to bring user evidence into roadmap decisions.
- Work with Sales and Customer Success to inform positioning, ICP definition, and segmentation.
- Use AI-assisted tools and build systems that help the team access research insights.
What we're looking for
- Strong mixed-methods research skills and ability to synthesize qualitative and quantitative findings.
- Experience conducting and synthesizing user interviews efficiently and rigorously.
- Ability to communicate complex insights in decision-driving narratives.
- Evidence that research has influenced product or business decisions.
- Proactive, collaborative, direct, and comfortable building a research practice from scratch.
- Experience using AI tools to increase research velocity and coverage.