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VIP Relationship Manager

Business developmentRemote — Greater China, Singapore
Published on 2026-10-26
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.

About this role

Own relationships with Mandarin-speaking high-volume traders and high-net-worth individuals across MetaMask’s Trade and Money VIP programmes. Recruit and retain VIPs, build a regional community, and relay market insights and product feedback to internal teams.

About the company

Consensys is a software company focused on building decentralized applications and infrastructure for the Ethereum blockchain. They offer solutions that enhance user experience and security, serving businesses and developers in the blockchain ecosystem.

What you'll do

  • Find, recruit, onboard, and retain VIP traders and HNWIs across Mainland China, Hong Kong, Taiwan, and Singapore
  • Build relationships through industry networks, referrals, events, and inbound interest
  • Negotiate VIP terms within programme guidelines
  • Serve as the main point of contact for VIPs and coordinate with Support, Product, Marketing, and leadership
  • Host and attend VIP gatherings across Greater China and the wider region
  • Share trading behaviour, competitor, market, and product insights with Product
  • Adapt VIP materials and communications for Mandarin-speaking audiences in line with Legal guidance
  • Track and report pipeline, volume, fees, and retention

What we're looking for

  • Experience in VIP, account management, or business development in crypto, exchanges, brokerages, or fintech
  • A credible network among Mandarin-speaking high-volume traders, HNWIs, or communities, or a track record of building one
  • Native Mandarin and strong professional English
  • Understanding of regional market dynamics and how traders and HNWIs compare offerings
  • Comfort working toward volume, fee, and deposit targets
  • Solid knowledge of on-chain trading and DeFi
  • Sound judgement on local regulation and comfort working with Legal guidance

Nice to have

  • Cantonese, Japanese, or Korean language skills
  • Experience hosting private events or community gatherings in the region
  • Ability to turn customer feedback into clear product requirements
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