86K–96K USD / year
Workplace Experience Specialist - NYC
OperationsOn-site — New York City, New York, United States
Published on 2026-10-23
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About this role
Own the day-to-day workplace experience and office operations at Mercury’s New York City office. The role also plans local events and supports company gatherings and broader employee-experience programs.
About the company
Mercury provides banking and financial software for startups, combining business accounts, cards, and money-management tools designed for venture-backed companies.
What you'll do
- Welcome employees, guests, candidates, and visiting teammates as the on-site cultural ambassador.
- Manage daily office operations, including meals, supplies, mail, deliveries, and visitor management.
- Maintain an organized, well-designed office and respond to employee feedback.
- Plan and execute monthly office events and support onsites and company events.
- Manage onsite vendors, facilities requests, and the office budget.
- Set up desks, meeting rooms, and AV; manage office access and safety basics.
- Identify improvements to office spaces, systems, and services.
- Communicate office updates, invitations, and reminders.
What we're looking for
- 2–3+ years of office management experience.
- Based in NYC and able to work onsite Monday through Friday, 9:00am–5:00pm.
- Able to perform hands-on office tasks, be on your feet, and lift up to 25 pounds if needed.
- Strong organization, attention to detail, judgment, and initiative.
- Warm, people-focused approach and clear written communication.
- Appreciation for design and thoughtful workplace environments.
Nice to have
- Curiosity about people and what makes a space feel special.