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Workplace Manager - UK (On-site)
People/HRHybrid — London, UK
Published on 2026-11-03
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About this role
Own the London office experience, combining daily workplace operations with initiatives that strengthen culture and make it easier for employees to do their best work. Improve service through employee feedback, data, experiments, and AI tools, while partnering with the Director of Workplace and teams across the company.
About the company
Trustly is an open banking payments company that lets consumers pay and get paid directly from their bank accounts.
The team
Workplace Experience team, within People.
What you'll do
- Manage the London office experience for colleagues and guests
- Create events and rituals that build culture and connection
- Identify and resolve friction in the employee experience using feedback, data, and experiments
- Pilot AI tools and automations to improve workplace services
- Oversee office operations, maintenance, building management, purchasing, and suppliers
- Maintain office safety and security
- Partner with People, IT, Finance, and other teams
- Lead local and global workplace projects with the Director of Workplace
What we're looking for
- 5+ years of work experience, including 2–3 years as an Office or Workplace Manager
- Experience building employee engagement or culture programmes and measuring their impact
- Curiosity about AI and interest in applying it to workplace operations
- Systems-thinking approach focused on resolving underlying causes
- Strong project management and attention to detail
- Comfort working in a fast-moving, changing environment
- Warm, clear communication with colleagues at all levels
- Hands-on, practical approach
Nice to have
- Experience piloting AI tools or automations in workplace services