156K–193K USD / year
Senior Program Manager, Workplace Operations
OperationsOn-site — San Francisco, United States
Published on 2026-10-02
These details were extracted automatically from the original listing. They may not be complete or fully up to date — it's worth checking the original job post.
About this role
The Senior Program Manager will lead and scale programs within the Workplace Operations organization, focusing on operational modernization and cross-functional collaboration. The role requires identifying inefficiencies, implementing AI-driven solutions, and developing standardized processes to enhance team effectiveness and employee experience.
About the company
Airbnb is a global online marketplace that connects travelers with hosts offering unique accommodations and experiences in various destinations. The platform serves individuals seeking short-term lodging as well as hosts looking to monetize their properties.
What you'll do
- Manage a portfolio of cross-functional programs globally
- Develop program-level policies and operating standards
- Identify gaps and develop solutions for program offerings
- Build operational tooling and workflows for team effectiveness
- Develop measurement frameworks for program performance
What we're looking for
- 12-15+ years of experience in program management or workplace operations
- Experience in applying AI and automation to operational work
- Proven track record of delivering complex cross-functional programs
- Strong analytical skills for performance assessment
- Excellent communication skills to engage diverse audiences